Inclusion & Outcomes Delivery Manager - Godalming, Surrey

£31,000 - £35,000 DOE plus benefits

This is a rare opportunity to do work that truly matters. You’ll be at the heart of a creative, inclusive charity — championing artists with learning disabilities and additional support needs, and ensuring they’re supported with dignity, care, and genuine purpose.  This is a full time permanent role.

About the role

No two days will look alike. As Inclusion & Outcomes Delivery Manager, you’ll lead a hands-on programme that touches every part of the organisation — from studio sessions and community activities to volunteer coordination and funder reporting. You’ll work directly alongside artists, instructors, families and volunteers, making sure everyone is safe, supported and able to thrive.

You’ll oversee safeguarding, personal support and wellbeing for artists, manage consent in line with the Mental Capacity Act, and act as a key liaison for families, providers and external professionals. At the same time, you’ll build and maintain outcomes monitoring systems that capture the real impact of this work — helping to secure the charity’s long-term sustainability and growth.

What you’ll be doing

Your responsibilities will span four key areas:

Artist support & inclusion

You’ll lead the day-to-day delivery of the inclusion programme across studio, retail and community settings. This means coordinating personal care, medication support, emotional wellbeing and communication assistance — always ensuring artists are included, informed and empowered.

Team & volunteer management

You’ll manage the Inclusion Lead and a network of volunteers across sessions, the shop and events. This includes recruitment, induction, day-to-day supervision and making sure everyone is working in line with safeguarding expectations.

Family & provider liaison

You’ll be the key point of contact for families, guardians and external support teams — building trusted relationships, managing communications about placements and wellbeing, and supporting the onboarding of new artists.

Outcomes & impact reporting

You’ll develop systems to record and evidence artist progression, and contribute to reports for funders, donors and stakeholders that bring the charity’s impact to life. You'll thrive here if you bring warmth, organisation and genuine commitment to inclusive practice. Our client is looking for someone with:

• Experience managing inclusion or support programmes, ideally with people with learning disabilities or additional needs
• Strong safeguarding knowledge and a person-centred approach
• Confidence communicating with families, providers and external professionals
• Experience coordinating volunteers and support teams
• A calm, organised and proactive approach to problem solving
• Passion for creativity, inclusion and empowering others

What’s on offer

• 25 days holiday per year plus bank holidays (pro rata)
• Contributory pension scheme
• Health & wellbeing programme
• Employee discount on products