Account Manager – Guildford, Surrey / WFH

£30,000 - £37,000 plus great benefits

This is a fantastic opportunity for an Account Manager to join a digital marketing agency that helps businesses embrace innovation and work to very strong values.  The Account Manager will truly understand digital marketing processes and will confidently guide clients and prospects at a C-suite level, sell the right services and nurture long-term client relationships.

What’s on Offer

Benefits include monthly team bonus, private medical insurance, MacBook, paid phone contract, free Guildford town centre parking when you come into the office, and they are happy for you to work ‘hybrid’ from home as well, and room for career progression.

You must Have

You will be involved in new leads and growing existing client accounts and you will guide clients through discovery calls, help them understand what they need and confidently lead them toward the right solution. With existing clients especially, your role will be to nurture the relationships, support delivery teams and ensure every client feels understood and supported. Your accounts will be primarily focused on digital marketing (paid social, paid search & SEO) but also be involved in website performance and improvements.

Other responsibilities will include proposals, scopes and pricing, account health management, invoicing, payments, and financial accuracy, identifying up sells, renewals and long-term partnership opportunities.

• They are looking for someone with agency experience, not necessarily degree educated
• The ideal candidate will be highly organised, personable, motivated, have commercial and financial skills, and be an excellent communicator
• Experience in digital marketing and website performance is a must

Required skills and responsibilities:

• Strong account management skills and proactivity
• Paid social and digital marketing experience, and most importantly, the ability to learn & grow, stay on top of current trends, and focus on results
• You will be part of a team of experts in their field, teamwork and trusting your colleagues is critical
• Ability to provide amazing client experiences
• Be the representation of the client within the agency
• Ability to manage and service multiple clients
• Ability to gather client requirements and translate them into project deliverables
• Financial acumen

Willing to learn further:

• Understanding of good UI and UX design
• Website content management systems (CMS’s)
• Technical understanding of website processes