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Senior Account Manager

Senior Account Manager – Chichester, West Sussex / WFH

Salary DOE plus benefits

The working pattern could be hybrid, but ideally 3 days in the office per week as a minimum, to ensure everyone is working effectively as a creative team.

  • Do you have a Bachelor’s degree, preferably in business, marketing, communications, or life sciences?
  • Do you have relevant account management experience within a communications agency or similar?
  • Are you an individual with excellent communication (written and oral), analytical, interpersonal, and problem-solving skills?

About our Client

Our client is an energetic design consultancy with a successful 36-year history, with an international healthcare bias, with customers based in the USA and Europe.  Due to expansion, they are looking for a Senior Account Manager ideally with previous experience within the healthcare sector, to join their busy team.

Job Description

You will work with client-side subject matter experts to ensure effective marketing strategies, playbooks and assets are generated.

What You’ll Bring:

The successful candidate will undertake the following duties:

  • Be accountable for the direction, delivery and financial growth and management of a portfolio of client accounts; proactively initiating actions to maximise growth and profitability
  • Provide strategic counsel and guidance to clients, cultivating strong, long-term relationships with key decision-makers and assisting them to achieve their goals through the proposal and development of high-quality communication solutions
  • Maintain in-depth knowledge of customer organisations and high visibility within them, generating quality contact with senior-level client stakeholders both within client teams and across product franchises
  • Raise the profile of the agency within target client companies
  • Provide strategic direction on allocated accounts encompassing all aspects of programme / project development using knowledge of market issues, company, and strategic project objectives
  • Work closely with project management team to ensure the delivery of agreed solution and take overall responsibility for the quality of deliverables and outputs ensuring client satisfaction
  • Review financial performance of allocated client portfolio, including meeting sales, servicing, profitability targets and obtaining budget sign off prior to senior review
  • Contribute to accounts’ new business development targets and in association with management team, develop targeted action plans to grow existing business and identify new business opportunities
  • Participate and lead on proposal development and sales / proposal presentations
  • Proactively participate and lead client discussions around marketing launch activities
  • Identify opportunities for business growth through new product development as well as market share
  • Collaboratively work with executive members of management team to deliver the company’s strategic plan, taking responsibility for specific assignments and company initiatives

The ideal candidate will have the following desired skills and experience:

  • Intelligence, initiative and integrity
  • Proven expertise in planning and execution of online and offline marketing campaign communication tools / messaging
  • Excellent computer literacy, organisational, communication, and problem-solving skills
  • Proven ability to collaborate and work effectively through others in a global environment to deliver results
  • Good strategic thinking ability and ability to apply organisationally
  • Strong negotiation skills
  • Demonstrated track record of good judgment and decision-making / problem-solving skills
  • Ability to establish and maintain effective working relationships
  • Bachelor’s degree, preferably in business, marketing, communications, or life sciences
  • Relevant account management experience within a communications agency or similar
  • Strong interpersonal skills
  • Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills
  • Ability to work independently and within a team
  • Solutions orientated
  • Passion for excellence – extremely detail oriented
  • Highly organised, ability to manage time and prioritise tasks / workload
  • Working knowledge of MS Outlook, Word, Excel, PowerPoint, Adobe CC, Trello, CRM etc.; database knowledge desired but not essential
  • Professional appearance and demeanour

Successful Applicant

Supporting the account management and studio team, the successful candidate will lead delivery of a portfolio of global, European, and US-based client accounts and will be accountable for effective delivery, day to day programme execution, client relationships, financial and timeline management on a range of accounts.

What’s On Offer

  • Engaged and friendly team
  • Great office environment, located near Chichester marina
  • Generous auto-enrolment company pension scheme
  • Discretionary bonus scheme
  • On-site parking
  • Flexible schedule with hybrid working option
  • Competitive package
  • CPD training allowance
  • Income protection
  • Life assurance
  • Critical illness cover

Bluetree Recruits is an Equal Opportunities Employer

Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law.

We can only consider applications from candidates who are eligible to work in the UK.

Not for you?
Bluetree offers a referral fee of £200 for candidates placed with our clients who successfully complete their probation period.
£200 referral reward
Got a question?
You can refer to job number VR/03080 when contacting us.
Contact us
Job Title:
Senior Account Manager
Chichester, West Sussex / WFH
Salary DOE plus benefits
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