Sales Support Coordinator – Surbiton, Surrey

£25,000 - £27,000 plus benefits

We are recruiting for a Sales Support Coordinator to join our client an impressive global brand and in this role the Sales Support Coordinator will support to the Sales team, maintain administration, conduct customer satisfaction surveys, manage CRM data, assist with lead generation, and support dealer networks.

Main Duties

• Deliver excellent sales support through communication, thorough understanding of processes, and provision of accurate information.
• Ensure all administrative processes and procedures are documented, regularly maintained, reviewed and checked for accuracy
• Conduct customer satisfaction survey to gather feedback that will drive continuous improvement throughout departments
• Escalate issues arising from processes failure, customer complaints, sales team feedback
• Manage CRM data ensuring data integrity, creating a monthly maintenance programme
• Assist the UK Sales team to create lead generation and review opportunities
• Support the Business Development Manager with key aspects of our dealer network

The ideal candidate will have obtained a STEM related degree, minimum 2:1 classification from a top 40 university and have strong analytical and problem-solving skills.

What’s On Offer

• 27 days holiday per year, rising to 32 with years of service
• Contributory Pension scheme
• Life assurance
• Private medical care
• Private dental insurance
• Employee assistance programme
• Green travel allowance of £840 per annum
• Discount on company products