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Customer Services Advisor

Customer Services Advisor – Guildford, Surrey

£25,000 plus benefits

There are 2 roles currently available.

  • Do you have experience of successfully operating in a similar role?
  • Do you have a positive and co-operative attitude and a strong will to succeed?
  • Are you an individual with excellent organisational abilities?

About Our Client

We are working for a one of the UK’s leading providers of business supplies and services that cover almost every product and service that any company, in any sector could need and they are looking for 2 Customer Service Advisors to join their busy team.

Job Description

The successful applicant’s key responsibilities of the role will include:

  • Preparing accurate sales quotations after establishing requirements and budget with customers and account managers.
  • Familiarisation with products available through extensive suppliers.
  • Answering incoming calls.
  • Creating Excel spreadsheets for price comparison purposes.
  • Processing sales and purchase orders.
  • Creating timelines and liaising with customers and suppliers about delivery dates.
  • Solving delivery related problems as they occur.
  • Occasional accompanied visits to customers and suppliers.
  • Fully supporting the team with a hands-on attitude for day-to-day activities.

The ideal candidate will have the following key skills and behaviours:

This is a fluid role requiring creativity, strategic thinking, insight, and excellent customer service skills.

  • A positive and co-operative attitude and a strong will to succeed.
  • The ability to blend with others to form a strong team.
  • Excellent organisational abilities.
  • Experience of successfully operating in a similar role.
  • The ability to grasp a high level of detail.
  • The ability to create, or challenge ideas.
  • The ability to build and manage relationships with external and internal customers.
  • Microsoft Office skills, particularly Excel.
  • Excellent written and verbal communication skills.

Successful Applicant

The Customer Services Advisor is part of the Customer Service team and is responsible for providing support and service for Customers, suppliers, sales teams and installation colleagues. The duties are many and varied and may involve helping with any aspect of the branch operation.

What’s On Offer

  • Generous holiday allowance
  • Supportive and inclusive culture
  • Additional benefits depending on the length of time in role

 

Bluetree Recruits is an Equal Opportunities Employer

Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law.

We can only consider applications from candidates who are eligible to work in the UK.

Not for you?
Bluetree offers a referral fee of £200 for candidates placed with our clients who successfully complete their probation period.
£200 referral reward
Got a question?
You can refer to job number VR/03061 when contacting us.
Contact us
Job Title:
Customer Services Advisor
Location:
Guildford, Surrey
Employment:
full-time
Salary:
£25,000 plus benefits
Apply for position
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