Client Partner

Client Partner – Guildford, Surrey

Salary £DOE plus benefits

  • Do you have 5+ years of experience in digital agencies?
  • Are you an individual who is technically savvy?
  • Are you able to manage multiple accounts and develop positive working relationships?

About our Client

We are working with a highly successful, independent and all-round fabulous agency who are looking to recruit an experienced Client Partner to join their growing and talented team.

Job Description

The successful applicant will:

  • Manage multiple accounts and develop positive working relationships
  • Drive client retention, upsells and satisfaction
  • Work closely with a PM and project teams to ensure client expectations are met, set and well managed
  • Report back to your clients on the status of projects
  • Work closely with finance to keep internal tools, (i.e. revenue tracker) up to date and accurate
  • Work closely with the wider resourcing team to ensure the needs of the wider agency are balanced with client requirements
  • Ensure financial targets are achieved
  • Attend company, client and industry events to build your network
  • Provide amazing customer service levels and strategic insight
  • Work with the internal teams to put together proposals and scope of work for new and existing clients

The ideal candidate will:

  • Have 5+ years of experience in digital agencies
  • Be technically savvy
  • Have significant experience in professional client relationship management
  • Have the ability to build positive relationships with the wider team
  • Have the ability to plan and strategise at a senior level
  • Have excellent communication skills, written and spoken
  • Have attention to detail and budgets
  • Have full awareness of digital product delivery process
  • Have the willingness to learn, note and develop expertise in a client's sector
  • Have the ability to prioritise multiple workflows
  • Have the ability to remain positive and calm in times of pressure

The Successful Candidate

The successful candidate will be responsible for helping a small group of clients to solve their business challenges through the use of pragmatic and innovative technology.  Digital experience is important, and a crucial part of the role will be understanding your client's challenges and their vision in context of their industry. You should be able to build a deep understanding of their needs, identify opportunities and head off issues before they become problems.

What’s on Offer

  • 30 days holiday + bank holidays
  • Flexible working hours with remote options
  • Self-managed training budget
  • Private healthcare
  • Subsidised gym membership
  • Pension scheme
  • Conferences and events
  • Regular company social events
  • Massages

Bluetree Recruits is an Equal Opportunities Employer

Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law.

We can only consider applications from candidates who are eligible to work in the UK.

Not for you?
Bluetree offers a referral fee of £200 for candidates placed with our clients who successfully complete their probation period.
£200 referral reward
Got a question?
You can refer to job number VR/02621 when contacting us.
Contact us
Job Title:
Client Partner
Location:
Guildford, Surrey
Employment:
full-time
Salary:
DOE plus benefits
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