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Account Manager / Senior Account Manager

Account Manager / Senior Account Manager – Caterham, Surrey

£32,000 - £40,000 plus benefits and bonus

  • Do you have 4+ years’ experience in a creative agency, preferably in a full-service agency?
  • Do you have project management or similar showing ability to multi-task and prioritise workload?
  • Are you an individual with excellent spoken and written communications skills?

About Our Client

We are excited to be working for an integrated creative agency who specialise in creative services, brand identity, responsive web design, add development, brochureware and social media campaigns.  They are at a pivotal point in their growth and are looking for an Account Manager / Senior Account Manager to join their busy team.

Job Description

The successful applicant will carry out the following duties and responsibilities:

You will be responsible for:

  • Receiving and creating project briefs, scoping projects (budgets/costings, timelines, etc), and managing the running of projects, driving strategy and creative teams
  • Making sense of client feedback and finding the best way of passing this on to the team
  • Booking resource
  • Working closely with the client account lead in order to ensure delivery of quality work, on time and on budget

The ideal candidate will have the following:

Key skills, experience and qualifications:

  • 4+ years’ experience in a creative agency, preferably in a full service agency
  • Project management or similar showing ability to multi-task and prioritise workload
  • Excellent spoken and written communications skills
  • Strong Excel / Word / MS 365 skills for reporting, scheduling and briefing
  • Inclusive process and collaborative skills, involving the right people at the right time to get the job done in the best way possible
  • Confidence, tact and a persuasive manner both externally and internally when working with colleagues, stakeholders and clients
  • Ability to work well under pressure without losing focus on attention to detail
  • Strong relationship building and problem-solving skills
  • Ensure billing and admin is to process and kept updated at all times
  • A true team-player and collaborator who is eager to provide insight and receive feedback
  • Perform any other duties assigned by Account Director
  • The candidate must have the right to work in the UK on a permanent basis

Key Competencies:

  • Client Focus - Understands client’s business and organisational objectives, sharing an interest and understanding of their needs.
  • Drive and Enthusiasm - Is motivated by meeting and beating deadlines and targets. Strives to overcome barriers to achieving results. Displays a positive and energetic approach and shows initiative, ownership and responsibility.
  • Team Working - Shares information and knowledge with the team. Offers assistance to colleagues when they need it. Shows respect for others’ views and feelings.
  • Judgement - Makes logical decisions having considered all relevant information and alternative solutions. Considers the broader implications of proposed actions.
  • Communication - Speaks clearly and concisely, ensuring all important information is communicated. Asks relevant questions to ensure understanding. Is sensitive to client’s needs, remaining calm and confident, even in difficult situations. When required produces clear and well-structured written communication.
  • Quality and Operational Performance - Demonstrates a concern for quality of results. Identifies opportunities for continuous improvement. Checks work carefully, ensuring it is delivered ‘right first time’.
  • Planning and Organisation - Plans and schedules activities to ensure best use of time and resources. Takes a logical and systematic approach to work. Monitors progress on tasks and re-prioritises to take account of changing circumstances as required.
  • Technical / Professional Skills - Demonstrates technical or specialist knowledge and skills related to the role. Makes decisions and solves problems based on sound technical knowledge. Has a thorough grasp of relevant services, systems and procedures
  • Creative – Is a fulcrum for other’s creative ideas. Considers the aesthetic look and feel of any documents or presentations and feeds back with tact.

Successful Candidate

You will report to the Account Director and assist across developing briefs and working internally to create exceptional work on time and within budget. You will work alongside different teams and ensure campaigns are delivered on time and to budget.

You must be highly organised and ready to hit the ground running. You should be a good communicator who has experience of being client-facing, but who is also capable of communicating effectively and efficiently with clients, a busy management team and other internal colleagues and stakeholders.

The ideal candidate will have brand development and 360 integrated communications experience and be comfortable running both projects and accounts simultaneously.

What's On Offer

  • Annual Bonus Scheme (performance dependent)
  • Numerous other benefits

Bluetree Recruits is an Equal Opportunities Employer

Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law.

We can only consider applications from candidates who are eligible to work in the UK.

Not for you?
Bluetree offers a referral fee of £200 for candidates placed with our clients who successfully complete their probation period.
£200 referral reward
Got a question?
You can refer to job number VR/03031 when contacting us.
Contact us
Job Title:
Account Manager / Senior Account Manager
Caterham, Surrey
£32,000 - £40,000 plus benefits and bonus
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